Refund & Return Policy

1. Nature of Digital Products

All products we sell are digital codes or top-up services. Once a code is revealed, it is considered consumed and cannot be resold. Therefore, we do not accept returns for accidental purchases or change of mind.

2. Conditions for Refund

The only exception is if there is a verified defect. Returns will only be approved if:

• The delivered code is invalid or used prior to purchase (proof required).
• A technical error results in the top-up not reaching your account.

3. Customer Responsibility

Please ensure you select the correct product, match the account Region with the card region, and enter your Player ID correctly for direct top-ups.